Frequently Asked Questions
FAQ's
On the PSE Cloud Portal it is possible to register directly for the PSE Cloud.
The PRIMADOCA management platform is available as an "On Premise" or as "Cloud Solution".
Log in to the PSE Cloud Portal and press the Settings button. Go to the "Manage Users" section and assign or remove licences.
Log in to the PSE Cloud Portal and press the Settings button. Go to the "Manage users" section and create new users or invite existing users to the company.
You can create a company account on the PSE Cloud Portal.
Log in to the PSE Cloud Portal and press the Settings button. Go under the heading "Account information" and then select the heading "Licences" to view your current licences.
Log in to the PSE Cloud Portal and press the Settings button. Go under the heading "Account information" and then select the heading "Storage space" to view your current data storage space.
The order overview is located directly in the PSE Cloud Portal: PSE Cloud Portal / Orders
The term of the licence agreement / subscription is at least 12 months from the date of purchase. Further details can be found in the General Terms and Conditions .
Log in to the PSE Cloud Portal and go to "Products".There you can obtain the licence "TimeControl Synch & Interoperability Service (Cloud) / (On Premise)" to be able to record your working time centrally.
Log in to the PSE Cloud Portal and go to "Products". There you can obtain the licence "DokPro Synch & Interoperability Service (Cloud) / (On Premise)" to be able to synchronise your logs.
Log in to the PSE Cloud Portal and go to "Products". There you can buy additional data storage.
The data will remain stored unless you exceed the capacity limit of your cloud storage after cancelling. In this case, you will be prompted to delete existing data until you are again below the capacity limit of your cloud storage. If the capacity limit is still exceeded after 30 days, your data will be deleted according to the FIFO principle until the capacity limit of your cloud storage has been exceeded again.
Log in to the PSE Cloud Portal and go to "Products". There you can obtain the licence "Additional devices for synch & interoperability service" to be able to link further devices with the PSE Cloud.
Log in to the PSE Cloud Portal and press the Settings button. Go under the heading "Account information" and then select the heading "Devices" to be able to remove your devices or add new ones.
Log in to the PSE Cloud Portal and press the Settings button. Go under the heading "Account information" and then select the heading "Devices".
In the corresponding application, go to "Settings" and select the category "Data backup". At this point you can create a cloud backup, which is uploaded directly to the PSE Cloud.
You can register on the PSE Cloud Portal.
If you have forgotten your password, you can reset it via the link.
The products can generally be purchased individually. For the "Synchronisation and Interoperability Services", a premium licence is required for the corresponding applications.
The data is backed up in a data centre in Switzerland.
The data is backed up in a data centre in Switzerland. Another location is also possible on request. You can describe your concerns via the hotline or the contact form.
Yes, the details can be found in the privacy policy.
PRIMADOCA, DokPro, TimeControl, ExpensesPro (coming soon)
DokPro is a logging app with various templates for the construction industry. You can find more information at the following link: https://dokpro.ch/
DokPro Business is a logging app with various templates for general business. You can find more information at the following link: https://dokpro.ch/
PRIMADOCA is a collaboration platform with various modules that you can tailor to your own needs. You can find more information at the following link: https://www.primadoca.ch/
TimeControl is an app for recording working hours.
You can find more information at the following link: https://pse-timecontrol.ch/